Shared Mobility Africa
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Terms of Service

Please read these terms carefully before using our services

Last updated: January 15, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Shared Mobility Africa (Pty) Ltd ("Shared Mobility Africa," "we," "our," or "us") concerning your access to and use of our website, mobile applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

2. Definitions

  • "Services" means all products, services, software, applications, websites, and platforms provided by Shared Mobility Africa
  • "User" means any person or entity that accesses or uses our Services
  • "Customer" means a User who has entered into a commercial agreement with us
  • "Content" means text, graphics, images, data, software, and other materials
  • "Account" means a registered user account on our platform

3. Eligibility and Registration

3.1 Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our Services. By using the Services, you represent and warrant that you meet these requirements.

3.2 Account Registration

To access certain features of our Services, you may be required to register for an Account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate and current
  • Maintain the security of your password and Account
  • Accept responsibility for all activities under your Account
  • Notify us immediately of any unauthorized use of your Account

4. Use of Services

4.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your business or personal purposes.

4.2 Acceptable Use

You agree not to:

  • Use the Services for any illegal purpose or in violation of any laws
  • Violate or infringe upon the rights of others
  • Transmit any viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the Services or servers
  • Use automated systems to access the Services without our permission
  • Resell, sublicense, or redistribute the Services without authorization
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Remove or modify any proprietary notices or labels

5. Services and Features

5.1 Fleet Management Services

Our fleet management solutions include GPS tracking, vehicle monitoring, route optimization, and driver performance analytics. We strive to provide accurate and reliable data, but cannot guarantee 100% uptime or accuracy.

5.2 Taxi Association Management

Our association management tools help manage members, vehicles, permits, and compliance. Users are responsible for ensuring data accuracy and compliance with applicable regulations.

5.3 Payment and Financial Services

Payment processing services are provided in partnership with licensed financial service providers. You agree to comply with all applicable payment card industry standards and regulations.

6. Fees and Payment

6.1 Subscription Fees

Some Services require payment of subscription fees. You agree to pay all applicable fees as described in your service agreement or pricing plan.

6.2 Payment Terms

  • Fees are billed in advance on a recurring basis (monthly, annually, etc.)
  • All fees are non-refundable except as required by law
  • We reserve the right to change our fees with 30 days' notice
  • You are responsible for all applicable taxes
  • Late payments may result in service suspension

7. Data and Privacy

7.1 User Data

You retain all rights to data you provide to our Services ("User Data"). You grant us a license to use, store, and process User Data to provide and improve the Services.

7.2 Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7.3 Data Security

We implement reasonable security measures to protect your data. However, you acknowledge that no system is completely secure and we cannot guarantee absolute security.

8. Intellectual Property

8.1 Our IP Rights

The Services and all associated content, features, and functionality are owned by Shared Mobility Africa and are protected by intellectual property laws. Our trademarks, logos, and service marks may not be used without our prior written permission.

8.2 User Content

You retain ownership of content you submit to the Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with providing the Services.

9. Third-Party Services

Our Services may integrate with or contain links to third-party services. We are not responsible for such third-party services and your use of them is subject to their own terms and policies.

10. Warranties and Disclaimers

10.1 Service Warranty

We warrant that the Services will perform substantially in accordance with our documentation. This warranty does not apply to issues caused by:

  • User misuse or modification of the Services
  • Third-party software or services
  • Force majeure events beyond our control

10.2 Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHARED MOBILITY AFRICA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

12. Indemnification

You agree to indemnify, defend, and hold harmless Shared Mobility Africa and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Services or violation of these Terms.

13. Term and Termination

13.1 Term

These Terms commence when you first access the Services and continue until terminated by either party.

13.2 Termination by You

You may terminate your Account at any time by contacting us or through your Account settings.

13.3 Termination by Us

We may suspend or terminate your access to the Services immediately if:

  • You violate these Terms
  • You fail to pay applicable fees
  • We are required to do so by law
  • We decide to discontinue the Services

13.4 Effect of Termination

Upon termination, your right to access the Services will immediately cease. We may delete your Account and data, subject to our data retention obligations.

14. Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa.

14.2 Dispute Resolution Process

Any dispute arising out of these Terms shall first be attempted to be resolved through good faith negotiations. If not resolved within 30 days, disputes may be submitted to arbitration or litigation in South African courts.

15. General Provisions

15.1 Amendments

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Services. Your continued use after such notice constitutes acceptance of the modified Terms.

15.2 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

15.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.4 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

15.5 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements you enter into with us, constitute the entire agreement between you and Shared Mobility Africa regarding the Services.

16. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: legal@sharedmobility.africa
  • Phone: +27 (0)87 236 3065
  • Address: 55 Richards Drive, Halfway House, Midrand, South Africa

17. Company Information

Shared Mobility Africa (Pty) Ltd
Registration Number: [Company Registration Number]
Registered Address: 55 Richards Drive, Halfway House, Midrand, South Africa

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Shared Mobility Africa

Shared Mobility Africa builds digital infrastructure that powers safer, smarter, and more efficient public transport across Africa.

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